At BrewHeal, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.brewheal.com or make a purchase.
- Who We Are
BrewHeal is operated by Chongqing Xingping Intelligent Technology Co., Ltd., a company dedicated to bringing authentic Chinese functional teas to customers worldwide.
Item Details
Company Name Chongqing Xingping Intelligent Technology Co., Ltd.
Unified Social Credit Code 91500112MACFXLE33P
Registered Capital RMB 8 million
Date of Establishment April 11, 2023
Legal Representative Chen Jian
Registered Address Office 18, Building 6, No.47 Lanxin Avenue, Huixing Street, Yubei District, Chongqing, China
Email 980893@qq.com
- What Data We Collect
We may collect the following types of personal data:
Category Data Points
Identity Data Name, username or similar identifier
Contact Data Billing address, shipping address, email address, phone number
Transaction Data Order details, payment information (processed securely by third-party providers), purchase history
Technical Data IP address, browser type, time zone, device information, cookies
Usage Data How you use our website, products viewed, search terms
Marketing Data Your preferences for receiving marketing communications
- How We Collect Your Data
We collect data through:
Direct interactions: When you place an order, create an account, subscribe to our newsletter, or contact us
Automated technologies: Cookies and similar tracking technologies
Third parties: Payment processors, analytics providers (Google Analytics)
- How We Use Your Data
We use your personal data for the following purposes:
Purpose Legal Basis
Process and deliver your orders Performance of a contract
Manage payments and refunds Performance of a contract
Communicate about your order Performance of a contract
Improve our website and products Legitimate interests
Send marketing communications (with your consent) Consent
Comply with legal obligations Legal obligation
- Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
Essential cookies: Required for website functionality
Analytics cookies: To understand how visitors interact with our site (Google Analytics)
Marketing cookies: To deliver relevant advertisements
You can manage cookie preferences through your browser settings.
- Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
Recipient Purpose
Payment processors (PayPal, Stripe, etc.) To process your payments securely
Shipping carriers (DHL, YunExpress, etc.) To deliver your orders
IT service providers Website hosting and maintenance
Legal authorities When required by law
All third parties are required to respect your data privacy and process data only in accordance with our instructions.
- International Transfers
As BrewHeal is based in China, your personal data may be transferred to and processed in countries outside your residence, including China. When we transfer your data, we ensure appropriate safeguards are in place, such as:
Standard contractual clauses approved by the European Commission
Ensuring the recipient country has adequate data protection laws
- Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. - Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements:
Order data: Retained for 5 years (to comply with tax laws)
Marketing data: Retained until you unsubscribe
Website usage data: Retained for 26 months (Google Analytics standard)
- Your Rights
For UK/EU Customers (GDPR/UK GDPR)
You have the following rights:
Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate data
Right to erasure (“right to be forgotten”): Request deletion of your data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Rights related to automated decision-making: Not be subject to solely automated decisions
For California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights, including the right to know what personal information we collect and the right to opt out of the sale of personal information (we do not sell personal information).
- Exercising Your Rights
To exercise any of your rights, please contact us at 980893@qq.com. We will respond within 30 days (as required by GDPR). - Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children. - Changes to This Policy
We may update this policy from time to time. The updated version will be indicated by an updated “Last updated” date. - Contact Us
For privacy-related inquiries:
Email: 980893@qq.com
Company: Chongqing Xingping Intelligent Technology Co., Ltd.
Address: Office 18, Building 6, No.47 Lanxin Avenue, Huixing Street, Yubei District, Chongqing, China
Supervisory Authority: If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (in the UK: ICO; in the EU: your national data protection authority).